In Space, in the left menu under the Users tab, you can use the gear icon to export all current user data using the Export user data function.
In Space, in the left menu under the Users tab, you can use the gear icon to export all current user data using the Export user data function.
In the left menu under Users, you can delete individual users while in the space if delete mode is enabled. This will log the user out of the event.
We offer various options for logging into the platform. It always depends on the event type.
These options can be set specifically depending on the event, but the most common method is to log in with a personal login link.
I CANNOT GET INTO THE PLATFORM WITH MY PERSONAL LOGIN LINK (PLL).
Personal login links, or PLLs for short, provide password-free access to an event. There can be several reasons why the link doesn't work.
1 The most common error here is the user rights assignment. If you have the administrator role, the link will be blocked and you will receive an error message when you click on it. This is a security feature of the platform.
2 The entire link was not accessed. If only part of the link was accessed, an error message is generated.
3 The event has already ended. Once the event has ended, all PLLs are automatically redirected to a web address. By default, this is: https://www.onevents.at/event-beendet/
If none of these cases apply, please contact support.
In the space under Users you can create a new user.
Yes, depending on your license, you can keep multiple event platforms online at the same time.
Please contact our sales team. We'll find exactly the right license for your project.
Yes, with the right license and some know-how, it's possible to design most elements of your event. The best way to do this is to write to us at support@onevents.at and we'll discuss your project.
The settings depend on various factors, the hardware itself, the internet connection, and of course the resolution in which you want to stream.
If you want to stream in a very good resolution of 1080p, you should choose 60 fps. A stable bit rate of 6000 kbit/s (6 Mbit per second) is required here.
For example, if you stream with a smartphone, you won't be able to achieve such values. Newer smartphones should be able to handle 720p and 30 fps and a bit rate of 3,000 or 4,500 kbit/s.
In order to transmit a video stream in FullHD, a data rate of at least 2000kBit/s should be provided for the upload. An optimal data rate for such a stream is 6 MBit/s.
Various streaming providers can be integrated into ONevents. Whether Youtube, Vimeo or Amazon AWS, Wowza, every streaming service has its advantages and disadvantages, we treat them all the same. However, we are happy to work with Vimeo.
It is important that the streaming service provides a player.
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